Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What type of hotel is Petit Palace Preciados?

    Petit Palace Preciados is the pioneer in our hotel chain, a modern establishment located just a few steps from Puerta del Sol, offering charming spaces with sloping ceilings and exposed beams.

  • What category does Petit Palace Preciados belong to?

    Petit Palace Preciados, a 3-star hotel located in one of the first residential buildings built around Puerta del Sol.

  • Who is Petit Palace Preciados oriented towards?

    Ideal for solo trips, couples, friends, or families with children, Petit Palace Preciados caters to various travel experiences.

  • Is Petit Palace Preciados suitable for families with children?

    Families with children will find specialized services at Petit Palace Preciados, such as high chairs in the breakfast area, complimentary bicycles, strollers, a kids' food area, cribs, and tourist information for family activities.

  • What are the check-in and check-out times at Petit Palace Preciados?

    Check-in at Petit Palace Preciados starts from 2:00 PM, and check-out is at 12:00 PM.

  • Is it possible to check in earlier than the designated time at Petit Palace Preciados?

    If you wish to check in early at Petit Palace Preciados, please inquire at the reception to check room availability.

  • Can you stay in Petit Palace Preciados after checking out?

    You can enjoy the common areas of Petit Palace Preciados or take the opportunity to shop while we take care of your luggage in our storage.

  • If I arrive early at Petit Palace Puerta preciados, can I enjoy the facilities?

    If you arrive early at the hotel, you can enjoy the common areas until your room is ready. Thank you for choosing to stay at Petit Palace Preciados.

  • Can I store my luggage before check-in or after check-out at Petit Palace Preciados?

    At Petit Palace Preciados, we take care of your luggage both on arrival and during check-out, allowing you to make the most of every minute of your stay.

  • Does Petit Palace Preciados serve a buffet breakfast?

    Explore the bright and cozy attic breakfast room located on the fifth floor of the hotel, where you can enjoy a delicious buffet breakfast at Petit Palace Preciados every day. We offer a wide variety of sweet and savory options, along with beverages to start your day in the best way possible.

  • Are there dining options available for people with food intolerances at Petit Palace Preciados?

    At Petit Palace Preciados, we provide a varied breakfast featuring pastries, healthy options for a balanced start to your day, and food tailored to accommodate dietary restrictions such as allergies or intolerances. We ensure a safe and healthy diet for everyone. All our products are locally sourced, including cheeses, fruits, and vegetables from the region, offering you the chance to savor our exquisite local gastronomy.

  • Does Petit Palace Preciados have a restaurant?

    Although Petit Palace Preciados doesn't have its own restaurant, you can enjoy the hotel's cafeteria, and we also offer room service with dishes from external restaurants.

  • Is breakfast complimentary at Petit Palace Preciados?

    We offer accommodation options with or without breakfast included at Petit Palace Preciados. Additionally, you can always enjoy breakfast for an additional cost. Please check with our reception team.

  • What are the breakfast hours at Petit Palace Preciados?

    Breakfast is available every day at Petit Palace Preciados, from 7:30 am to 10:30 am on weekdays and until 11:00 am on weekends.

  • Are cots available in the rooms at Petit Palace Preciados?

    At Petit Palace Preciados, we have cribs available for your baby's comfortable rest, providing comfort for the whole family. You can request a crib when making the reservation or upon arrival at the hotel.

  • Does Petit Palace Preciados offer laundry service?

    At Petit Palace Preciados, we have a laundry service available. For all the details and additional costs, please contact reception.

  • What types of rooms does Petit Palace Preciados have?

    We offer a variety of rooms at Petit Palace Preciados: doubles, doubles with views, quadruples, and superior quadruples, each room perfect for your travel needs.

  • Are there safes in the rooms at Petit Palace Preciados?

    For your convenience and peace of mind, all rooms at Petit Palace Preciados have a safe at your disposal.

  • Are hairdryers available at Petit Palace Preciados in the rooms?

    In each room at Petit Palace Preciados, you'll find a hairdryer available in the bathroom for your convenience.

  • Are there minibars or refrigerators in the rooms at Petit Palace Preciados?

    All our rooms at Petit Palace Preciados are equipped with a minibar, allowing you to keep your drinks and food at the right temperature.

  • Is Petit Palace Preciados a pet-friendly accommodation?

    We are a pet-friendly hotel at Petit Palace Preciados! We'll be delighted to welcome your dog or cat during your stay.

  • Are pets allowed in the rooms at Petit Palace Preciados?

    We allow your pet to stay in the same room you reserve at Petit Palace Preciados so you can both enjoy the entire stay together.

  • Is there a cost for accommodating pets at Petit Palace Preciados?

    If you book directly through the official website of Petit Palace Preciados, your pet will stay for free. However, when booking through other platforms, an additional charge of €25 per stay for your pet will apply.

  • What pet services does Petit Palace Preciados offer?

    Your pet will have its own water bowl and bed in the room you reserve at Petit Palace Preciados, providing comfort during their stay.

  • In what languages is reception attended at Petit Palace Preciados?

    Our reception team is available to assist you in multiple languages: Spanish, English, French, Portuguese, and Italian at Petit Palace Preciados.

  • What services does Petit Palace Preciados offer at reception?

    Petit Palace Preciados offers various services such as Wi-Fi, laundry, complimentary bicycle rental, MIFI devices, and tourist information for your convenience.

  • What is the smoking policy at Petit Palace Preciados?

    At Petit Palace Preciados, we maintain a smoke-free environment, so smoking is prohibited in both the rooms and common areas of the hotel.

  • Is Petit Palace Preciados a hotel committed to environmental sustainability?

    Committed to environmental management, at Petit Palace Preciados, we have programs focused on energy efficiency, water conservation, waste reduction, and sustainable purchases.

  • Do the rooms at Petit Palace Preciados have free Wi-Fi?

    Wi-Fi connection at Petit Palace Preciados is free for our guests and available in all common areas and hotel rooms.

  • What parking options does Petit Palace Preciados offer?

    Petit Palace Preciados does not have its own parking, but we can offer you a discount at a nearby parking lot. Please contact reception when making your reservation through the official website.

  • Are there accessible rooms for people with disabilities at Petit Palace Preciados?

    Petit Palace Preciados is adapted for people with reduced mobility. For more details about our facilities, please contact reception.

  • Are there discounts for returning guests at Petit Palace Preciados?

    By staying at Petit Palace Preciados, as a member of The Tripster Club, you'll have access to exclusive benefits. Get a 10% discount at any ICON Hotels and PETITPALACE HOTELITY from your first stay. Additionally, accumulate reservations to obtain discounts on future stays, dining services, and access to premium services. I want to be Tripster!