FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Preciados?

    At the Petit Palace Preciados we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Preciados a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Preciados is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Preciados once I have checked out?

    Yes, the Petit Palace Preciados allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Preciados?

    The Petit Palace Preciados is a hotel located in Calle de Galdo, 2, next to Preciados and Puerta del Sol. Petit Palace Preciados is located in an unbeatable location in the very centre of Madrid 🎯. We are situated on Calle Preciados, a pedestrian street full of shops and next to the famous area of Puerta del Sol. Considered the main commercial area in Madrid, Calle Preciados is a small ecosystem where you can find street artists, journalists with a microphone in hand, tourists, and locals in a hurry walking down this street which is always full of life.

    This vibrant boulevard connects Puerta del Sol with Plaza Callao, Plaza de Santo Domingo, and Gran Vía, and features shopping centres such as FNAC and El Corte Inglés, as well as areas full of history such as the croquetas at Casa Larra or the lottery administration of Doña Manolita.

  • What entertainment options does the Petit Palace Preciados offer?

    The Petit Palace Preciados offers you some special services such as bicycle rental, touristic information, MIFI, internet Wi-Fi, healthy breakfast buffet, 24 hour reception, lobby with sofas...

  • What entertainment options does the Petit Palace Preciados offer?

    The Petit Palace Preciados offers you some special services such as bicycle rental, touristic information, MIFI, internet Wi-Fi, healthy breakfast buffet, 24 hour reception, lobby with sofas...

  • Is the Petit Palace Preciados adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Preciados hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind family travelers services does the Petit Palace Preciados offer?

    The Petit Palace Preciados is a Chueca hotel ideal for families with children. We have family rooms for up to 4 people, free breakfast for children booking on the official website, gifts for children ...